Your Partner in Compliance
Once a construction or refurbishment has been completed and the defects period is over, the installation team including the builder and installing contractor will move on and leave the ongoing maintenance to a new party.
Repairs and replacements
In years to come, when the system reports what replacements are required, the availability and backwards compatibility of new fittings and components will be vital. If today’s system is upgraded, it is especially important to ensure the system manufacturer has a history of supporting product into the future.
Latest software
Speaking of sophisticated reporting, the smart generation of emergency lighting systems can be updated remotely by the manufacturer. Regular firmware updates will ensure your system operates with the latest tools and ensure your system is current.
Training and support
Getting to know the system you’ve inherited can be a challenge if there’s a lack of local support. Leading providers will have free training that accompanies the system - not who bought or designed it. In this way, essential training and information will be proactively delivered to you. Emergency lighting systems must perform when needed so local support is a critical part of the package.
Leading the way
If you’re looking at a Clevertronics system, then you’re in luck because our Lifetime Technical Support (LTS) program is an integral part of any Zoneworks XT system regardless of who’s responsible for it.
Clevertronics proactively ensures training happens and systems are reliable, current and scalable. We leave the maintenance to you, but help you get the most out of your system with full training and support.
With the Zoneworks XT platform Clevertronics offers complimentary lifetime support through our Lifetime Technical Support (LTS) program. This service is designed to help the building owner & maintenance contractor manage the on-going health of the system.
Emergency lighting is regarded as a life saving device and therefore it is essential that it is always in working order. (The testing and product requirements are outlined in BS 5266-8), and compliance with the standard can be a costly exercise especially if the products and operating systems selected regularly fail.
Many emergency lighting companies finish their involvement on your project once the product has been supplied. However, at Clevertronics we know that on-going support is important to contractors and building owners.
Clevertronics offers lifetime support through our Lifetime Technical Support (LTS) program. This is a free service designed to help the building owner & maintenance contractor manage on-going emergency lighting and associated costs.
How can we help you?
System Health
Check Once you run the testing, we assist with interpreting results.
Optimisation
We can provide expert support to assist with optimising the system.
Training
Periodic training is provided to ensure the user is confident with operating the system.
Software
Software upgrades are installed to ensure your system is always up to date.
Contact
You will always have a point of contact to answer your questions.
